How to Pay for Your Order

Paying for your order on eFresho is straightforward and secure. The platform offers various payment methods to cater to different preferences. Here’s how you can complete the payment process:

Payment Methods on eFresho

1. Credit/Debit Card
   • Accepted cards usually include Visa, MasterCard, American Express, and others.
   • Steps:
     • At checkout, select the “Credit/Debit Card” option.
     • Enter your card number, expiration date, CVV, and cardholder name.
     • Complete any additional authentication steps required by your bank, such as entering an OTP (One-Time Password).
     • Click “Pay Now” to process the payment.
2. Cash on Delivery (COD)
   • Pay in cash when your order is delivered.
   • Steps:
     • Select the “Cash on Delivery” option.
     • Ensure you have the exact amount ready for the delivery person.
     • Note that COD may not be available for all orders or locations.

3. Bank Transfer

   1. Proceed to Checkout
      • After adding your items to the cart, click on the “Checkout” button.
   2. Enter Delivery Information
      • Fill in your delivery address and any specific instructions.
   3. Select Payment Method
      • Choose the “Bank Transfer” option.
   4. Get Bank Details
      • We will provide the bank account details you need to transfer the funds to. This typically includes:
        • Account Name
        • Account Number
        • Bank Name
   5. Make the Transfer
      • Log in to your online banking portal or mobile banking app.
      • Choose the “Fund Transfer” option and select the type of transfer.
      • Enter eFresho’s bank account details provided earlier.
      • Enter the amount to be transferred, matching the total order amount.
      • Add a remark or note (if required), usually the order number for reference.
   6. Complete the Transfer
      • Confirm and complete the bank transfer.
      • Save the transaction receipt or take a screenshot of the confirmation for your records.
   7. Confirm Payment with eFresho
      • Some platforms may require you to upload the transfer receipt or enter the transaction reference number.
      • Once the payment is confirmed by eFresho, you will receive an order confirmation.
   8. Order Confirmation
      • You will receive an order confirmation on the website and an email with your order details.

• Ensure Secure Connection: Before entering payment details, ensure the website URL begins with “https” to signify a secure connection.
• Avoid Public Networks: Perform transactions over secure, private internet connections rather than public Wi-Fi.
• Keep Confirmation Details: After completing the payment, save the confirmation message or email for reference.
• Monitor Bank Statements: Regularly check your bank statements for any unauthorized transactions.

Troubleshooting Payment Issues

• Payment Failure: If your payment fails, try an alternative payment method or contact your bank for assistance.
• Double Charges: In case of double charges, reach out to eFresho’s customer support for resolution.
• Transaction Timeout: If the transaction times out, verify with your bank if the amount was debited before attempting another payment.

By following these steps and tips, you can securely and conveniently pay for your order on eFresho.